A new campaign is asking the public for their views to help shape future care.
‘Because We All Care’ is a new initiative launched by the Care Quality Commission (CQC) and Healthwatch England, it aims to help services identify and address quality issues and support patients by encouraging people to share feedback on individual experiences of health and social care services in England.
People can give feedback on their experiences of care, or those of someone they care for, on the CQC website or through their local Healthwatch. Local Healthwatch organisations can also help you with advice and information to access the support you need.
It comes as new survey shows that more than two-thirds (67%) of people in England say they are more likely to act to improve health and social care services since the outbreak of COVID-19.
Sir Robert Francis QC, Chair of Healthwatch England said: “These findings are good news. As the UK looks to the future after COVID-19, it’s never been more important for people to share their experiences of care.
“Services won’t bounce back overnight. There’ll be problems to tackle but also opportunities to make care better.
“You can help doctors, nurses and care workers find ways to improve support by sharing your experience.
“Every piece of information is valuable for those delivering health and social care services, so it’s vital that people don’t hold back from giving feedback – whether it’s big or small, good or bad.
“It takes only a few moments, but it could make a real difference to the care that you, your loved ones and your community receives.”
Harry’s Pledge welcomes the launch of the survey, as we continue to campaign for a united commitment to our nation’s carers.
Since the launch of our campaign in the summer, 43 organisations have signed up to the Pledge, with another 30 offering their public support or requesting more information.